Lightning Offer

The Coltonstore Baby Carriers offers ergonomic carrying comfort for both parent and child. Suitable from birth to approximately 2-3 years (3.2 kg - 16 kg) and designed for optimal support and ease of use.

Features:
- Ergonomic design: Supports the correct "M" position.
- Three carrying positions: Forward-facing (inward and outward) and on the back.
- Adjustable fit: Grows with your child and adapts easily.
- High-quality material: A breathable cotton blend.
- Optimal support: Padded straps and an adjustable headrest.
- Includes dust bag: For easy transport and storage.

A stylish and functional design, perfect for parents seeking comfort and quality.

Material (outer): 32% cotton, 68% polyester
Baby size: from newborn to three years (3.2 kg to 16 kg)
Size: one size fits all with adjustable straps

Product features:
- Crossed shoulder straps for even weight distribution
- Padded shoulder straps for optimal neck and shoulder comfort
- Padded, adjustable waistband for optimal lumbar support

Your satisfaction is important to us. If your purchase does not meet your expectations, you may request a return within 30 days of receiving your order.

How to start a return
To initiate a return, please contact our support team by email at info@coltonstore.com. In your message, include your full name, order number, and a brief explanation of the reason for the return. If the item arrived damaged or incorrect, attaching a photo will help us review your request more efficiently. We typically respond within 1–2 business days.

Return approval and shipping
Once your return request is approved, we will provide a prepaid return label along with clear instructions. All return shipping costs are fully covered, so you will not incur any additional charges.

Return addresses
Depending on the nature of the return, your item will be directed to one of our official return locations. The correct return address will be confirmed in our response email.

Royal Mail Returns
48 Oxford Street
London W1D 1BS
United Kingdom

PostNL Retourpunt
Nieuwezijds Voorburgwal 120
1012 SH Amsterdam
Netherlands

Once the returned item is received and inspected, your refund will be issued using the original payment method. Our goal is to keep the return process clear, fair, and straightforward for every customer.

At ColtonStore, we aim to make shipping clear, reliable, and efficient for every customer. All products available in our store are part of our active inventory and are ready to be prepared for shipment as soon as your order is confirmed.

Order processing
Once an order is placed, it enters our fulfillment workflow for preparation. Processing time typically ranges from 1 to 5 business days, depending on the product and current order volume. During this stage, each item is carefully checked and securely packaged to ensure it arrives in excellent condition.

Delivery timeframe
After processing is completed, your order is handed over to one of our trusted delivery partners. Delivery generally takes between 3 and 14 business days. Delivery times may vary depending on courier routing and local delivery conditions, with urban areas often receiving shipments sooner.

Tracking information
As soon as your order is dispatched, you will receive an email confirmation with tracking details so you can follow your shipment from dispatch to delivery.